Help & Support
We’re here to make your experience with Strayashades seamless and stress-free.
Whether you need product guidance, installation assistance, or help with an order our team is ready to support you at every step.
1. How Can We Help You?
We’ve got answers to your most common questions:
Product details and customization options
Installation and maintenance support
Order tracking and delivery updates
Warranty, returns, and replacements
Payment and invoice assistance
If you don’t find what you’re looking for, reach out to us directly we’ll make sure you get the help you need fast.
2. Contact Our Support Team
Our support team is available Monday to Saturday, 9:00 AM – 6:00 PM (IST)
📧 Email: support@strayashades.com
📞 Call / WhatsApp: [Add your business contact number]
We usually respond within 24 hours on business days.
3. Installation & After-Sales Support
Purchased a shade sail or project service?
Our experts can guide you through installation steps, maintenance tips, and long-term care to ensure your setup stays strong, safe, and stylish.
4. Warranty & Returns
We stand behind the quality of every Strayashades product.
If you experience a manufacturing defect or issue, contact us with your order number and photos our team will review your case and arrange the best possible solution quickly.
5. Feedback & Suggestions
Your feedback helps us improve.
Share your experience, ideas, or suggestions we genuinely listen and evolve based on what matters to you.